🔒 Data Protection

Privacy Policy — bdrime's Commitment to Protecting Your Data

This page clearly explains how your personal data is collected, stored, used, and protected when you use bdrime.

Last Updated: January 2026
Summary

Bdrime respects your privacy. We collect only the information we need, keep it secure, and never sell it to third parties. This page sets out our full Privacy Policy in detail.

1. Introduction & Applicability

Bdrime ("we", "us", "platform") operates an online betting service for users in Bangladesh. This Privacy Policy applies to the bdrime website, mobile version, and all associated services.

By using any bdrime service, you agree to this Privacy Policy. If you do not agree, please do not use our platform.

We believe privacy is a fundamental right. From day one, bdrime has made the protection of user data its highest priority. In this policy, "data" refers to your personal identity, transaction history, and platform usage information.

Data Controller

Bdrime is the sole data controller under this policy. Contact us at: [email protected]

2. What Information Do We Collect?

Bdrime collects only the information needed to deliver its services properly. Collecting unnecessary data goes against our policy.

Data Type What Is Collected When It Is Collected
Identity Information Name, date of birth, national ID number At the time of registration and KYC verification
Contact Information Email address, mobile number At the time of account registration
Financial Information Deposit and withdrawal history, payment method type On each transaction
Betting Activity Bet history, favourite events, betting patterns While using the platform
Device Information IP address, browser type, operating system On each visit
  • We never store your full payment card number or PIN.
  • Bdrime will never ask for your mobile banking account password.
  • No bdrime representative will ever ask for your password by phone or chat.

3. How Is Your Information Used?

Bdrime uses your data only for specific, legitimate purposes. Our guiding principle is simple: collect only what is necessary.

  • To manage your account and verify your identity.
  • To process deposits, withdrawals, and betting transactions.
  • To prevent fraud, money laundering, and illegal activities.
  • To provide customer support and resolve issues.
  • To send you relevant promotions and bonus offers (with your consent).
  • To improve the platform and develop new features.
  • To meet legal and regulatory obligations.
Our Commitment

Bdrime never sells your data to advertisers or third parties. Your information is used solely to improve the service we provide to you.

4. Who Is Your Information Shared With?

Bdrime does not share your personal data with any unauthorised third parties. Data may be shared only in the limited circumstances outlined below:

  • With payment processors — solely for the purpose of completing transactions.
  • With identity verification service providers — for the KYC process.
  • In accordance with a legal order from a court or government authority.
  • As required by Anti-Money Laundering (AML) regulatory authorities.

In all such cases, the relevant parties are bound by strict confidentiality agreements and may not use your data for any other purpose.

Warning

If anyone claims to be from bdrime and asks for your personal information in a way that seems suspicious, report it to our support team immediately.

5. Cookies & Tracking Policy

Bdrime uses cookies on its website. Cookies are small text files stored in your browser that help improve your experience on the site.

  • Essential cookies: required to maintain login sessions and security — these cannot be disabled.
  • Functional cookies: to remember your language preferences and settings.
  • Analytics cookies: used to understand how many users are visiting which pages.

You can disable cookies at any time through your browser settings. However, disabling essential cookies may cause some features of bdrime to not function properly.

6. How Long Is Your Information Retained?

Bdrime does not retain your data longer than necessary. Information is kept for as long as your account is active. After closure, certain data may be retained for a defined period to meet legal obligations.

  • Transaction records: retained for up to 5 years after account closure (in accordance with financial regulations).
  • KYC documents: up to 3 years after account closure.
  • Customer support communications: up to 2 years.
  • Website log data: up to 1 year.
Data Deletion Request

To request deletion of data not subject to legal retention requirements, contact us at [email protected]. We will process your request within 30 business days.

7. Your Rights

As a bdrime user, you have the following rights regarding your personal data. To exercise any of these rights, contact our support team directly.

Right to Access

You may request a full summary of the data bdrime holds about you. We will provide complete details within 15 business days.

Right to Rectification

If any of your information is incorrect, you may request a correction. Data will be updated after your identity has been verified.

Right to Erasure

You may request deletion of data that falls outside legal retention requirements. This process begins when your account is closed.

Right to Opt Out of Promotional Communications

You can unsubscribe from promotional emails or messages from bdrime at any time.

Right to Data Portability

You may request a downloadable copy of the data bdrime holds about you.

8. Security Measures

Bdrime uses industry-leading technology to protect your data. Our security infrastructure is continuously upgraded.

  • All data transmission is secured with 256-bit SSL encryption.
  • Stored data is kept in an encrypted database.
  • Two-Factor Authentication (2FA) is available.
  • Regular security audits and penetration testing are conducted.
  • Automated alerts are sent when unusual activity is detected on your account.
Your Role in Keeping Your Account Secure

Use a strong password, keep Two-Factor Authentication enabled, and never share your password with anyone.

9. Third-Party Links & Services

The bdrime platform may integrate with third-party payment gateways or verification services. These third parties operate under their own privacy policies, and bdrime is not responsible for how they handle your data.

Bdrime works only with trusted, verified payment processors. We have strict data protection agreements in place with all such partners.

10. Policy Changes & Contact

Bdrime may update this Privacy Policy at any time. For significant changes, a notification will be sent to your registered email address and a notice will be posted on the platform.

Continued use of bdrime after any changes constitutes your acceptance of the updated policy. The "Last Updated" date at the top of the page will always reflect the most recent revision.

If you have any questions about this Privacy Policy, get in touch — our team is happy to help.

Contact

For any privacy-related requests or complaints: [email protected] — we will respond within 7 business days.

How does bdrime protect your privacy?

Ensuring protection at every level is our responsibility

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End-to-End Encryption

Every transaction and piece of personal data on bdrime is protected with 256-bit SSL encryption — completely unreadable to hackers or any third party.

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No Sale of Data

Bdrime never sells your personal data to advertisers or third parties. This is a core principle and a commitment that will never change.

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Two-Factor Verification

Enable two-factor authentication (2FA) on your bdrime account for an extra layer of security. No one else will be able to access your account.

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Transparent Policy

The bdrime Privacy Policy is written in plain, straightforward English — no complicated legal language, so you always know exactly what happens with your data.

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Quick Data Deletion

Requests to close a bdrime account or delete personal data will be processed within 30 business days.

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Support in Bengali

The bdrime support team is available to help with any privacy-related questions. Reach us via 24/7 live chat or email.

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Join Our Secure Platform Today

Your data is completely safe with bdrime. Register now on a platform that takes its Privacy Policy seriously.

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